When you book a job or order from the shop, we collect your name, email, phone number, address and the details of the job or order.
Privacy policy
This policy explains what we collect, why we need it and how we look after it.
This policy explains what we collect, why we need it and how we look after it.
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Last updated 1 October 2026
When you book a job or order from the shop, we collect your name, email, phone number, address and the details of the job or order.
We use your details to confirm the booking, arrange the visit, deliver shop orders, take payment and keep the records the law asks for.
We keep booking and order records for as long as we need them for accounts, warranties and legal records. We delete information we no longer need.
We share details with our payment provider and, for shop orders, Royal Mail. We never sell your data.
You can ask to see, correct or delete the information we hold about you. Email hello@callout-repairs.co.uk and we will respond within one month.
Questions about privacy? Email hello@callout-repairs.co.uk or call the office on 0161 496 0420.